Please Live Chat or Call us at 800-661-1117 if you wish to return a product.
- We will accept returns of new parts within 90 days of purchase with our no hassle return policy.
- All returns must be pre-approved and have an RGA issued. Please contact us if you are interested in returning a recently purchased item.
- New products that are returned and require refurbishment or repackaging may be subject to an additional charge.
- Customer will be responsible for the cost of shipping the product back to a Dura-Lite warehouse.
- When returning products, please ensure all the original contents of the box, such as the warranty card and any other components / installation kits are included.
- Upon inspection, a credit will be issued for the invoice less any additional charges (if applicable).
- Existing Distributor return policy agreements take precedence over this policy.